Commercial Account Executive

The digital revolution is here. Ever had a terrible experience trying to buy something online? Ever smashed your mouse in frustration over an unresponsive app? Yea, us too. That's why we created LogRocket. A platform designed to help our customers create the best possible digital experiences for their customers. We're looking for a super-motivated individual to join our Sales team as a Commercial Account Executive. We have a product that customers are raving about, and you'll play a key role in growing our customer base and reaching more potential customers. If you happen to have experience in the analytics or developer tool verticals, that’s a significant plus.

LogRocket is the first system that gives developers and product teams complete visibility into their customer experience. We raised a $15M Series B at the end of 2019 and have already attracted thousands of customers, including Reddit, Twitch, and Airbnb. We saw record sales last year and are planning to double headcount this year in an effort to broaden our reach and help teams build the best possible web experience. That's where you come in!

Key Responsibilities

• Manage both inbound and outbound full-cycle sales motions, closing five and six-figure deals
• Focus on net-new logo acquisition
• Work cross-collaboratively with internal teams like Sales Operations, Customer Success, and Sales Engineering to ensure a seamless sales process
• Creatively prospect CTOs and Engineering/IT Leaders
• Thoughtfully and strategically position LogRocket to solve our technical end user’s pains and initiatives, serving as a trusted advisor
• Strive towards and achieve quota quarterly

About You

• 1-2+ years closing role in B2B Tech/SaaS
• Proven track record of generating pipeline, selling to senior stakeholders, and overachieving against quota
• Successfully sell and differentiate a product in a highly competitive market
• Comfortable owning and running deals with ASPs of $20k+
• Experience with both inbound and outbound sales cycles
• An added bonus: knowledge of backend, frontend infrastructure, and monitoring (HTML, CSS knowledge, programming languages)

What We Are Looking For

• Collaborative - you effectively work within and across teams here at LogRocket and also within your prospects to sell our product. You know who the right person to move a deal forward or the right internal stakeholder to partner with to quarterback a deal to close. You share insights, wins, and loses with us - all with the goal of making us better
• Will to Win - you are a hunter through and through. You chase down deals and cover your blind spots. You love to win
• Trustworthy - you always do the right thing and pride yourself on being a trustworthy seller
• Coachable - you are open to and seek out feedback, always looking for ways to self-improve
• Adaptable - you are self-aware and can pick up when things are going well or when something needs a shift. You use data and metrics to identify gaps for improvement
• Self-starter - You thrive in ambiguity. You are passionate about the work and impact you are driving. You proactively look for ways to improve your process, conversation, outreach campaigns, and anything else that might help us win
• Communicator - you have a strong presence and great presentation skills. The only things stronger than your presentation skills are your listening skills. You can align the ROI of the product and experience versus simply proving a tech fit
• Pipeline Expert - you know how to manage a pipeline from top to finish, effectively handling both inbound and outbound sales cycles
• Skilled Prospector - you aren’t afraid to pick up the phone to generate your own business. You leverage tools like ZoomInfo and Outreach to drive demand for your product

Benefits & Perks

• Catered lunch throughout the week and a fully stocked kitchen with all your favorite snacks (healthy AND non-healthy)
• Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached
• Extensive Health, Dental, Vision benefits paid for by us, along with 401k and Commuter benefits
• Generous stock options - we all get to own a piece of what we’re building
• Regular team outings and activities (craft nights, boat cruises, excursions out of the city, and many more!)
• Flexible working hours and location
• Three months of fully-paid parental leave to any employee welcoming a child into their home.
• Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup

About LogRocket

Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. Today, our team is a diverse group that brings an eclectic set of experiences from Google, Meteor, Drift, HubSpot, MIT, and Columbia. We enjoy eating lunch together in our airy Downtown Crossing office, learning at our show-and-tell sessions, and hosting our friends during #logrocketeer events. We focus on building our software with care and craftsmanship — our engineering blog posts offer a taste of that — and we welcome talented people from all backgrounds. Many of us have important spaces in our lives, whether it be family, social organizations, schools, or former companies, and we're doing all we can to make LogRocket another one.

Backed by top investors Matrix Partners and Battery Ventures, we're on a mission to improve society's experience with software.

LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.