Sales Associate

Client Relationship Management:

• Build and maintain strong relationships with clients. Must have a strong background to be considered for this position.

• Understand client needs, objectives, and challenges to provide tailored solutions.

• Act as the main point of contact with our customers.

Sales and Revenue Growth:

• Identify upselling and cross-sell opportunities within accounts with folding cartons and other packaging solutions.

• Collaborate with the sales team to drive revenue growth and achieve sales targets.

• Track and report on account performance on a monthly basis.

• Relentlessly work to drive and generate new accounts.

Account Strategy and Planning:

• Develop and implement strategic account plans to achieve business objectives and revenue targets.

• Identify opportunities for account expansion and growth.

Communication and Presentations:

• Communicate effectively with clients, providing regular updates on products, services, and industry trends.

• Respond promptly to client inquiries and resolve issues in a timely manner.

Customer Satisfaction and Retention:

• Proactively address issues or concerns raised by clients.

• Continuously strive to enhance customer loyalty and retention.

Reporting:

• Maintain accurate records of account activities, interactions, and sales.

• Prepare and submit regular reports to management.

• Maintain Pipeline of potential new accounts

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, educations and/or abilities required for the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

• Excellent verbal and written communications skills. (Bilingual English/Spanish is a plus)

• Solid customer base in folding carton with the ability to bring those customers with you is a plus

• Effective planning and organizing skills as they relate to sales, customer relationship building and market research.

• Strong sales experience with selling a manufactured packaging is a must-have skill.

• Excellent customer service skills, and the ability to handle multiple duties/assignments effectively and efficiently.

• Five (5) or more years of work experience in a fast-paced sales/customer service or similar work environment.